Founder and Director
As a recognised expert in organisational complexity and Author of Step Up – How to build your influence at work, Michelle’s work lives at the crux of understanding, architecting and leveraging change.
Obsessed with unlocking high-impact choices to accelerate meaningful progress, Michelle is enabling a new breed of leader – one that is fit for the future of work.
Through her passion and advocacy for a new approach, Michelle has built a distinguished reputation across the Asia-Pacific region as the keynote speaker, advisor, facilitator and executive mentor of choice for many leading edge corporates and global organisations.
With more than twenty years’ senior executive experience across multiple industries, her expert ability to work with the flow and pace of change has seen her navigate uncertain and ambiguous environments and secure sustainable outcomes with focus and grace.
Michelle has undergraduate degrees in Communications and Commerce, a Masters in International Trade, a Graduate Certificate in Compliance Management and Certification by the International Federation of Compliance Associations.
She is also a graduate of the Australian Institute of Company Directors, a Fellow of Finsia and the Australian Institute of Management, and alumnus of Leadership Victoria’s Williamson Community Leadership Program. She is an accredited coach, trainer and facilitator.
Michelle is a sought after media commentator with appearances on: Sky News TV, Today Show Extra, Radio National Drive, Radio 2UE and other Syndicated radio station. She regularly writes and appears in The Age/Sydney Morning Herald, The Australian, Australian Financial Review, news.com.au, Herald Sun, Women’s Agenda, Huffington Post, The CEO Magazine, The CEO Institute, Inside HR, Australian Institute of Management, Elle, Mamamia, and Marie Clare (to name a few).
When not running her own successful practice or managing her predictably mischievous pup, Barney, Michelle sits on the Board of the Arts Law Council of Australia and somehow finds time to venture to hidden, exotic pockets of the planet with her husband and best friend, Craig.
For further details go to: www.michellegibbings.com
Key Areas of Expertise
Leading change – manages the complexity of building transformation pathways and integrating processes, systems and people when executing change. She coaches senior leaders to develop motivated and cohesive teams through transition. This is enhanced through expert application of methodologies, processes and tools to achieve sustainable change.
Strategy design and execution – uses analytical, strategic and organisational development skills to identify and reshape cultural and systemic issues to build organisational renewal and growth.
Facilitation – an expert in collaborative decision making and facilitating group processes, Michelle works with diverse stakeholders and teams to help them reach sustainable decisions and outcomes.
Consulting advice – develops long term partnerships by working with organisations to build a long term vision and value enhancing solutions, considering their external and internal environment.
Building capability – builds leadership and team capability, including a focus on supporting organisations to create an adaptive organisational culture, which balances the risk-return trade off.
Program and project management – expert planning, design, execution and evaluation skills to ensure that programs of work meet or exceed a client’s quality expectations.
Stakeholder Management – extensive knowledge of internal and external stakeholder processes to achieve organisational objectives and facilitate stakeholder support. This is supported by excellent oral and written communication skills.
Technical skills – spanning across change and transformation, facilitation and coaching, culture change, strategy design and execution, compliance, risk management, corporate governance, regulatory change, corporate affairs, project/program management, leadership development, organisation design and process improvement.
I first met Michelle when I was working at Coles. Michelle was engaged by Coles to provide leadership development to the HR practitioners at the annual HR conference. I found Michelle to be an incredibly engaging and inspirational speaker and to this day I recall distinctly one element of her training that she delivered at this conference that had a significant impact on me at that time.
With the strategic pillar of building and supporting high performing teams I thought Michelle would be perfect to work with the Spotlight Retail Group executive team on leadership and self-management. However before she got the opportunity to do this, a greater need arose and that was to provide a two day workshop to our 130 plus store managers and some of our more senior leaders from our Support Group.
The two days was a resounding success and I personally received a lot of feedback from the store managers about how much they enjoyed Michelle’s facilitation and content. One store manager wrote to me and said “I thought Michelle was fantastic! She made the conference more productive”.
Personally I find Michelle to be authentic, engaging, inspirational, incredibly intelligent and well read, with an innate ability to use her knowledge to tell a story, make a point and link it to the learning outcome.
I know this is only the start of our flightpath at SRG and I’m confident that Michelle will continue to pilot our plane to support and enable our strategic pillar of building and supporting high performing teams. I can’t recommend her highly enough to anyone who is looking to achieve leadership excellence personally or within their leadership teams.
Christine Connor, Head of Human Resources, Spotlight Retail Group
“The Regulation team has used Michelle on a number of occasions to facilitate team and strategy planning sessions. She is exceptional at bringing the team together, ensuring the objectives of the session are met, and keeping the discussion on track and the team engaged throughout the process. She is able to work with participants at all organisational levels, and is adept at understanding their needs to ensure they are able to contribute their best to the session. She keeps the sessions focused, stimulating and productive. I highly recommend her.”
Renate Vogt, General Manager Regulation, Citipower and Powercor
“I engaged Michelle to run a series of sessions with our frontline and head office staff as part of our capability development programs. The sessions were designed to provide employees with insights and practical skills to help them create their winning edge and thrive in a changing world. Michelle was delightful to work with – flexible, responsive and very attuned to our needs. The sessions were exceptionally well received, with comments such as:
- Best facilitator of the series. Very engaging style
- Sharp and easy to digest
I am looking forward to working with Michelle again”
Wendy Lightfoot, Capability Consultant, ANZ Institutional
We engaged Michelle to provide a series of sessions around the country for our Financial Advisors as part of their ongoing professional development. These sessions focused on equipping advisors with the skills and techniques to best manage their teams and themselves in a complex, ever changing environment. Michelle’s session was engaging, thought-provoking and highly practical. We received fantastic feedback from the participants who walked away feeling inspired and energised to thrive through change! I’d highly recommend Michelle as a speaker and facilitator.
Learning Design Manager, Major Financial Services Organisation
Michelle’s session for us on self-managing through change could not have been more timely, given the highly dynamic state of the financial services industry and the legal and compliance professions right now. Michelle’s authoritative, compelling and engaging approach to helping our team understand not only their inherent responses to change; but also how to shape those responses by making considered choices and applying simple tools, was highly valued and much talked about after the event.
Head of Knowledge & Development, Major Australian Financial Institution
Michelle worked for me when I led the NextGen program at NAB. The scope of the NextGen program is to replace the core banking, risk and treasury systems for NAB partnering with Oracle. It is an ambitious program on a global scale. At its peak we had over 1000 people working on the program.
Michelle had responsibility for the Change and Communications workstreams. She brought strategic thinking, drive, dedication and a can do attitude to the role. A key element was stakeholder management which with a program of this size and scale touched all areas of the bank. Michelle demonstrated an ability to communicate effectively at all organisational levels.
Michelle left a great legacy in NextGen both with the high performing team she built and the methodologies established to implement change.
I would have no hesitation in recommending Michelle as an industry leader in change management.
Christine Bartlett, Non executive Director at Mirvac
We had recently reorganised – bringing together technology and consulting teams that had previously worked fairly autonomously.
Michelle Gibbings was engaged to facilitate an offsite with the new team and help us begin aligning around our new strategy/culture and charting the path forward. She was delightful to work with – flexible, focused and generous with her time.
Running sessions for a diverse audience of 100 people requires expert planning and execution. In addition to the formal objectives we also wanted each individual to be able leave with some new tools to help develop their careers. Michelle bought great energy and insight to the day as our speaker, and the event was a huge success. I highly recommend Michelle as a speaker and facilitator.
Steven Willson, Chief Technology Officer, AMP
Our Coles HR community came together for a day to sharpen our lens in managing and leading change. We were delighted that Michelle could be a big part of that day. Michelle helped us to integrate the day into the Coles change management framework, and enhance it with her enormous experience in driving large transformations and addressing big communications and change challenges from the field. We received great feedback from our teams:
“A great selection of presenters, Michelle was the final presenter and drove a lot of self-reflection for me …. how to integrate appreciative approaches, invest in my networks and being ready and able for the next change.”
“Michelle has an infective energy and inspired my confidence with her stories of engagement and persistence.”
Jacqui Bourne, Head of Business Improvement, Coles
I engaged Michelle to custom design a leadership program for managers in the function who were new to their leadership role. Michelle was delightful to work with: pragmatic, flexible, focused on delivering excellent outcomes and clearly an expert in her field. The feedback from the program participants was overwhelmingly positive. They appreciated Michelle’s depth of experience and her ability to keep them engaged in the learning process. I would highly recommend her as a facilitator and trainer.
General Manager, Digital, Major Australian Financial Institution
The Governance, Risk and Compliance Institute has invited Michelle to speak at our key conferences. She always delivers an engaging, thought provoking and highly informed speech. Members embrace the insights that she shares on behaviours, motivations, leadership and culture, and walk away with new learnings that they can apply in their workplace. She adds tremendous value to the conference program and is a delight to work with.
Martin Tolar, Managing Director, Governance Risk and Compliance Institute
Michelle was a key member of my leadership team, and a trusted adviser. I valued her dedication, enthusiasm, and proactive nature. She thinks strategically, builds strong relationships, is exceptionally well organised and is committed to delivering excellent outcomes
Bruce Munro, Group Chief Risk Officer, NAB
Michelle’s strengths are in analysis and critical review, and she is able to get to the core of an issue and provide suitable and realistic suggestions. She is honest in her assessments of issues, honours her commitments and takes her responsibility to others seriously. She has the highest level of integrity, but also a great sense of humour and perspective.
Dr Kate Ames, Senior Lecturer and Industry Placement Coordinator, Professional Communication, CQ University